Quality management

Throughout the year, we measure various indicators, such as patient satisfaction.

An expert advisor has also been appointed to monitor aspects with maximum requirements:

  • Medical device vigilance
  • Pharmacovigilance (Swissmedic)
  • Environmental hygiene (in accordance with the current HPCi [hygiene, infection prevention and control] regulations in French-speaking Switzerland)
  • The medical centre also has a quality and risk management committee who coordinate the implementation of the quality and risk management programme with patient safety in mind.