Quality management

Throughout the year, we measure different indicators, such as:

  • Patient satisfaction
  • Efficacy index of treatment
  • Potential toxicity of treatment

An expert advisor has also been appointed to monitor aspects with maximum requirements:

  • Medical device vigilance
  • Pharmacovigilance (Swissmedic)
  • Environmental hygiene (in accordance with the current HPCi [hygiene, infection prevention and control] regulations in French-speaking Switzerland)
  • The medical centre also has a quality and risk management committee who coordinate the implementation of the quality and risk management programme with patient safety in mind.